Phase 1 of our migration process focuses on data collection, server and machine builds, and user accuracy.
Client and Partner’s Role:
A data collector will be shipped onsite and will help collect information to help us build and prepopulate user info into our customer portal. The local partner and client will work together to verify each user is accurate and that the information we pulled from our data collector isn’t missing any new users. This will also be the time that old users or former employees will be scrubbed out to ensure we have the most clean and up to date list of employees so we can make sure we build the correct amount of machines.
The final objective the partner will do in Phase 1 is running a data script and placing TeamViewer (this program allows our support team to take over a user’s computer in the case they’re stuck and need help) on each user’s computer. This data script copies each user’s specific profile data: What software, printers, and shares they’ve accessed or used in the last 30 days. This information is then reviewed and filtered into the portal for Phase 2.
Avatara’s Migration team:
While the partner and client are doing this our migration team will be quality checking and verifying all the information that is entered into the portal. We will also start building business, applications, exchange and file servers, ensuring they’re they required size needed by the client, and making sure the clients specific applications work well in the new environment.
Then the customer’s basic virtual machines are built, which will be customized for each specific user in Phase 2 from the data collected from the script the partner ran on each user’s computer.