Ben McDonald, Avatara employee who participated in the Business Management class and the Problem Solving and Logic class, certainly saw the value:
“I’d like to say that a guy that has built two billion-dollar companies offering 4 hours out of his week to educate his employees is awesome. I’m sure there are better things Rob [McCormick] could do with his time and I’m grateful that he is willing to share his wisdom into various aspects of our business, technology, and life in general.”
Regarding the Business Management class, McDonald said, “It helped give a lot of background on where we are in the lifecycle of our own company and it also gave insight into how we operate. This was beneficial in my role as a Platform Navigator. I had never actually taken a business class before and feel like now I can better understand my customers and their needs. It still amazes me that companies can live in debt without actually turning a profit for years!”
He added that, “The logic class was great because it really helps with figuring out what to do first when faced with a problem with multiple variables. The ability to sort the data into necessary information, non-necessary, and desired information when tackling a problem is invaluable in any position. Additionally, Rob (very generously) got us all subscriptions to Brilliant so we can continue with our own education and pursue other classes that we might find interesting.”
Several other Logic and Problem Solving students, echoed this sentiment.
“I enjoyed the diversity in the topics we explored through Brilliant,” Bryant Webster shared. “It’s a great tool for learning about different algorithms, math, science, physics, etc. The most valuable experience was learning the standard process to approaching any type of challenge, project, or problem and the problem-solving strategy behind it to get the best solution in an effective/efficient timeframe. I think the strategy and process of problem solving can be lost among some people and they end up throwing darts at a dart board blindly hoping to find the answer. This rarely leads to the correct solution if it leads to a solution at all. It was also surprising to learn how AI uses data collection and decision-making processes to advance and improve.”
Jasmine Powell said, “I really enjoyed the if-then problems in that class. I felt as though I could use those being on Level One Support. This helps me solve day-to-day problems on my cases. Like if the user can’t log in, then it’s probably because they are locked out. If they are not locked out, then it’s a process of elimination. I can solve problems more quickly now.”
Angelica Caddell, a Level One Support employee, took advantage of the Coding class. It was her interest in coding that fueled her desire to work at Avatara in the first place, but she had not yet had the opportunity for formal training. Caddell said that the education she received from McCormick was on par with what her programmer friends have learned at school.