With retailers and hospitality firms increasingly expanding their omni-channel presence, they both have similar IT needs based on having multiple locations, many point-of-sale or other mobile devices, and confidential financial data of their consumers. CompleteCloud offers a centralized cloud solution that guarantees to improve your overall workflow and increase productivity by addressing these industry concerns.
Multiple Locations: As a retailer or hospitality firm, you may have several locations where you interact with customers, plus one or more locations where you manage business services. The last thing you want to have to worry about is ensuring that all of your data is synced among locations, or the complications of sharing information among parties separated by physical location.
Our Solution: We solve your location issues by offering one centralized infrastructure that hosts all of your finances, business data and software. With CompleteCloud, improve your workflow by fluidly synchronizing company data in the cloud. Swipe a credit card at one store and have your office’s financial spreadsheet automatically update. Easily move among locations and access all of your work from anywhere.
Point of Sale Devices: Your retail firm has point of sale kiosks, and your hotel has room key scanners and USB-connected devices. These devices inherently present potential issues that shouldn’t slow down your workflow. And if a point-of-sale device goes down, that means a lost sale… or several.
Our Solution: Our 24/7 support means that we’ll be available to fix any potential issue you experience. Our competitive advantage with point-of-sale devices comes from our vast experience with meeting the IT needs of retail and hospitality firms, with some hotels as far as the Cayman Islands.
Confidential Financial Data: With an increasing number of recent events where major retailers are having their customer PCI data compromised, it’s more apparent than ever how critical it is to have a secure infrastructure in place.
Our Solution: CompleteCloud’s private cloud solution means that unlike competitors’ public cloud services, each of our clients has their IT infrastructure set up through private, customized firewalls and security protocols. We have the most up-to-date security systems in place to ensure the wrong people don’t gain access to your information. Furthermore, with CompleteCloud, even if a physical device is stolen, it has no information stored on it; it’s useless without the user account credentials to connect to the cloud.