CompleteCloud Case Studies
Real Clients, Real Success Stories
The following case studies include just a sampling of the industries we serve. If you’d like to learn more about problems we solve in your industry, please contact us.
“We’ve been with Avatara for 10 years and they’ve really helped us with cybersecurity compliance and most recently with the COVID-19 pandemic. Our new owners even picked them up and have integrated CompleteCloud into all of our sites. I’ve been working remotely for over 6 weeks and it’s been very easy and have had robust access to all my data and applications – even MetalMax!”
EVP & Chief Engineer
The manufacturing company’s IT infrastructure had a long list of issues:
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“Our IT just works, it is reliable and secure and allows us to run our business effectively. I am a financially driven business owner and I have done cost comparisons 4-5 times over the last twelve years; I cannot find a more cost-effective solutions.”
With 20+ years of experience in the civil engineering industry and multiple awards as one of the best and fastest-growing engineering firms in the region… the firm faced serious IT constraints. Soon the inevitable happened – their server crashed, leaving their IT system down for three days, heavily impacting the firm’s productivity.
After reviewing the recommendations and receiving a compelling reference from one of our current clients, the firm was very impressed with the benefits CompleteCloud offered in a cost-effective package. A cost-benefit analysis between other cloud computing vendors and the CompleteCloud solution convinced the company’s president, that this was the best option.
“I’ve watched my wife (and others) struggle accessing their corporate networks via VPN and truly appreciate the ease that CompleteCloud gives me to our network. I have experienced no downtime or lag and in the 3 weeks we’ve been working from home. In addition, access to the network has been without issue. As someone who has always been a bit of a skeptic working in this fashion, count me as a convert. I truly appreciate the flexibility. Doubly so watching friends struggle day after day with more traditional IT configurations.”
A local bank has been providing quality banking services to the St. Louis area since 2005, but were quickly outgrowing their in-house IT.
“Switching to CompleteCloud has completely transformed the security of our network and allocation of internal resources. With data now in secure data enters, it makes is easier to stay in compliance with all of the regulatory guidelines surrounding information security.”
AVP Compliance Manager
This financial services company was founded because they saw a need to help small buy-here, pay-here dealers as well as large auto finance companies increase recoveries, while reducing overhead. They have always met the industry standards for cybersecurity, but last year wanted to ensure that they were far beyond those standards. To enhance the cybersecurity of their business they chose to move their IT system to Avatara’s private cloud environment, CompleteCloud.
“We wanted best in class security and CompleteCloud provided that and allowed the scalability we need to have a national reach. We take the security of our client’s data seriously and CompleteCloud bolsters our cybersecurity, so it surpasses all industry standards.” – President
An independent oncology practice with multiple locations throughout St. Louis came to Avatara in 2016 when the interpretation of the HIPAA guidelines solidified, and their HIPAA consultant was pushing them to have a more secure infrastructure. Their primary concern was to their patients and ensuring their information was protected and they needed a way to not only protect their patient health information, but also provide documentation for their HIPAA audits.
“CompleteCloud allows us to spend our time and attention with our patients and not worrying about our computers and data security. We know that Avatara will continue to adjust and secure our infrastructure to meet the latest HIPPA guidelines as well as keep us secure from attacks.”
As the largest privately-owned primary care network in South Carolina grew, their unscalable IT model became a crushing monthly IT expense. Even worse, when the model reached capacity, they had a massive IT capital expense to grow any further. With the growth, their support only became worse, averaging over 60 open tickets by the end of each day with long resolution times.
“One of the best solutions for practice IT…A solid IT system can not only strengthen the quality of care you provide to your patients, but can also expedite your processes and systems.”
The architecture firm had been providing architecture services throughout the state of Indiana since 1937, but were beginning to experience productivity issues caused by the following:
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“Despite all of the [COVID-19] quarantine stuff, last month was one of the best months we have ever had. This was due in no small part to Avatara. We would not have been able to remain billable without CompleteCloud! Your helpdesk has been outstanding helping us navigate from home during this last month and it’s much appreciated by all!”
While ahead of the curve in educational standards, this school had suffered from using outdated technology that would be expensive to upgrade. They lacked several components to help the school and its staff function more efficiently:
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“We made a strategic decision to move onto CompleteCloud and start leveraging technology instead of being frustrated by it. That decision, along with the hard work of the staff and the support and patience of our families in the aftermath of this fire, has led to this tremendous success story.”
Head of School
The distribution company had outgrown their current support model and needed a solution that scaled as they continued to grow.
They had an internal IT manager and were outsourcing portions of their IT as well. As they grew, they’re IT was unable to handle the growth and performance was affected.
In addition, they also had aging hardware that needed to be refreshed.
The property management company grew from a husband and wife team to an 80-plus employee enterprise with multiple companies. Despite employing a full-time IT manager along with expensive, contract management services, they were plagued by regular crashes and incompatibility problems that seriously affected their productivity.
“We are now saving more than $2,400 a month on our IT. Insurance, property tax, and electricity are all now significantly reduced in cost. With these savings, we can continue to grow as well as better serve our clients and customers.”
With over 30 years of experience, this commercial real estate group is the largest firm in their field within the country.
Various pains began to emerge from the rapid growth of the company growing to 20 locations from New York to Southern California. They began to outgrow their current IT provider of over 10 years. They had over 200 users and a home-grown GIS platform using Citrix, which was both costly and hard to scale.
“Within five minutes of testing a CompleteCloud virtual machine and a high-end Graphic Systems we realized that it was substantially more powerful and reliable than the GIS Citrix system that we had built internally. Since day one after migration, our employees using GIS & CAD have never been more productive.”
Director of Innovation & Technology