You asked Ava: What’s the best eCW hosting solution?
When healthcare organizations are making the move to eClinicalWorks (eCW) EHR and want to find the best hosting solution, they’re typically aware that purchasing local servers simply isn’t an option. The potential for security threats, extended downtime, lost revenue, and negative patient outcomes is too real. Not to mention, the capital expense is significant—especially if you’re a smaller practice.
So, once you’ve decided to outsource eCW hosting, how do you decide on the best option? You may think I’m biased when I tell you that CompleteCloud is the way to go. But as always, I’ve got the facts to back it up. Drumroll please…
Here are 5 reasons that CompleteCloud is the industry’s leading eClinicalWorks hosting solution:
- An all-star St. Louis-based support team is available to you 24/7.
US-based support is always a bonus. Add that “midwestern nice” vibe found at the Avatara HQ in St. Louis, MO, and you’ll see customer service in a whole new light. Call, email, text, or chat—any day, any time—and your issues will be resolved in no time.
- Cybersecurity is our middle name.
Okay, fine, that’s not a fact. But if companies had middle names, it totally would be. CompleteCloud’s world-class managed security solutions are the reason heavily regulated and highly vulnerable industries (I’m looking at you, healthcare) are our biggest fans. Plus, we store all of your data on our centralized server system, so eCW disaster recovery is simple.
- HIPAA compliance and CompleteCloud go hand-in-hand.
For most of our clients, hearing that they never have to worry about cybersecurity compliance again is enough to prompt a, “where do I sign?”. Our HIPAA compliant platform doesn’t store any files locally on network devices. That means someone could literally steal a computer, and no data could be accessed. And as HIPAA regulations continue to evolve, so does CompleteCloud.
- You can access eCW from anywhere.
As long as you have internet access, you can work from anywhere, anytime. CompleteCloud makes it possible to run the eClinicalWorks EHR/PM on Windows, on a Mac, or even the eClinicalTouch EHR for iPad. Whether practitioners are bouncing between sites or working remotely, reliable technology is a constant.
- Your technology scales with you.
CompleteCloud is delivered and supported in an all-inclusive per user per month pricing model. You only pay for current users at any given time, allowing you to easily scale up or down with predictable expenses. That even includes unlimited storage. Our limitless storage feature is a cost-effective answer to scalability.
Want to get some more answers from a real human? It’s fine. I’m not offended. Just be sure to tell my teammates that Ava sent you.