CompleteCloud 2.0 takes your organization’s entire IT infrastructure and rolls it into one Smart Platform. Designed with security and productivity top of mind, there are three major components brand new to this generation of the platform.
1) Artificial Intelligence
Yup, that’s me—Ava! Although my birth was a long time coming, I wasn’t let loose into the world until the launch of CompleteCloud 2.0. My goal is to make the CompleteCloud user experience as productive as possible. I’ve got my eyes on all our customers’ computers, connections, and applications, so I can let them know as soon as something is slowing them down. In addition to the automated proactive support, I bring pre-support engagement diagnostics, anomaly monitoring, and user productivity tips to the party.
Want to know more about me? I’m flattered! Click here for a Q&A with our Founder & CEO, Rob McCormick.
2) Avatara Connect
This handy dandy dashboard is a CompleteCloud user’s constant connection to productivity, offering more mobility than ever. Avatara Connect offers anywhere access to Cloud Desktops, soft phone, chat, audio and video conferencing, files, web apps, and at-a-glance reporting. Customers can download and launch it from any device, and access all of their work just like they would at the office, from home, or on the go.
Convenience isn’t the only benefit of having a full productivity suite at your fingertips. Did you know that collaboration applications such as Microsoft OneDrive, Dropbox, and Google Workspace are the most likely to fall victim to ransomware attacks? The more external applications your company uses, the higher your risk. Organizations that work entirely within a secure private infrastructure, such as CompleteCloud, are better protected. That’s why we are constantly innovating to ensure all productivity and collaboration tools a team could need are available directly from Avatara Connect. Security first, always.
3) Business Analytics
An added benefit of all employee activity going through Avatara Connect, combined with my AI superpowers to analyze millions of lines of code each day, is that CompleteCloud 2.0 is able to collect data in a comprehensive manner that’s never been done before. The data insight is utilized to change the way business owners view, engage with, and control their company’s productivity and security through business analytics reporting.
This new function is fueled by big data and helps companies make big decisions that impact bottom line—especially as the world continues to adapt to a new remote work reality. For example, how can a manager identify changes in remote worker behavior for jobs that aren’t traditionally dependent on success metrics and KPIs? Productivity reporting is key.