It’s challenging for small medical practices to remain independent in today’s competitive market. With small margins in reimbursement, increases in overhead, and the constant cycle of technological upgrades, most are forced to either join a major network or close their doors. In response to this growing challenge, a group of providers joined together to form a management services organization (MSO) that would streamline the backend of patient care. They soon brought on 40 medical practices across South Carolina, providing them with business intelligence, revenue cycle management, practice management, and financial services.
As they began to consider launching nationwide, however, there was one glaring problem: their IT environment. The MSO was facing an aging system, frustrating IT support, and hundreds of thousands of dollars in pending hardware and software upgrades. They needed a scalable way to streamline their IT process, centralize their data, and easily scale as they expanded across the country.