UPDATE to Billing

Posted by Kraig Kubicek in Partner Portal Announcements | 0 comments

We have updated our policy on billing new clients. Partners will now receive an invoice during migration which will be for Month 1 based on contracted amount, and we will use actual user counts starting in Month 2. The goal is to collect Month 1 (or prorated Month 1) prior to going into Migration weekend or at the very least by the 15th of the month of service. Also, because the billing amount is known by the partner at the date of contract signing, they can bill for Month 1 at any time, and do not have to wait for us to get actual user counts.

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